Privacy Policy

Introduction

Ethereal, Inc. ("Ethereal", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our applications:

• Ethereal Host — Windows and macOS desktop application
• Ethereal Planes — Meta Quest application (also referred to as "Ethereal Client")
• ethereal.glass — Our website

Information We Collect

Host Ethereal Host (Windows & macOS)

The Ethereal Host application collects minimal information necessary for operation:

• Network Information — Local IP address for device discovery on your network
• System Information — Display configuration, resolution, and DPI settings for accurate window rendering
• Window Metadata — Window titles and positions (processed locally only)
• Usage Analytics — Anonymous crash reports and feature usage statistics (optional)

Client Ethereal Planes (Quest)

The Ethereal Planes application for Meta Quest collects:

• Device Information — Quest device model for compatibility optimization
• Network Information — Local network details for host discovery
• Hand Tracking Data — Processed locally for interaction, never transmitted externally
• Session Data — Connection duration and streaming quality metrics

Website (ethereal.glass)

When you visit our website or join the waitlist:

• Email Address — If you join our waitlist
• Analytics Data — Page views, clicks, and session recordings via Mixpanel
• Cookies — For analytics and site functionality

How We Use Your Information

We use the collected information to:

• Provide Services — Enable window streaming between your PC and Quest
• Improve Performance — Optimize streaming quality and reduce latency
• Debug Issues — Identify and fix bugs through crash reports
• Communicate — Send product updates and announcements (waitlist subscribers only)
• Analyze Usage — Understand how users interact with our products to improve them

Data Storage & Security

Local Processing: All window content, screen captures, and streaming data are processed locally on your devices. Data is transmitted directly between your PC and Quest over your local network using encrypted connections.

No Cloud Storage: We do not store your screen content, window data, or any visual information on external servers. Your workspace stays on your devices.

Analytics Data: Anonymous usage analytics are stored securely with our analytics provider (Mixpanel) and are used solely to improve our products.

Email Data: Waitlist emails are stored securely with our email service provider (Resend) and are used only for product communications.

Data Sharing

We do not sell your personal information. We may share limited data with:

• Service Providers — Third parties that help us operate our services (analytics, email)
• Legal Requirements — When required by law or to protect our rights

Third-Party Services

• Mixpanel — Analytics and session recording (Privacy Policy)
• Resend — Email communications (Privacy Policy)
• Netlify — Website hosting (Privacy Policy)

Your Rights

You have the right to:

• Access — Request a copy of data we have about you
• Correction — Request correction of inaccurate data
• Deletion — Request deletion of your data
• Opt-out — Unsubscribe from marketing communications
• Data Portability — Receive your data in a portable format

To exercise these rights, contact us at the email below.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: